Insights to improving the patient journey

The role of health content and delivery in supporting improved health plan HEDIS results

The Healthcare Effectiveness Data and Information Set (HEDIS) is the most important tool health plans use for measuring clinical performance and plan...

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From health plan performance data to supporting individual members: Krames partnerships can help raise HEDIS scores and member satisfaction

About 191 million individuals are enrolled in health plans that use the Healthcare Effectiveness Data and Information Set (HEDIS) as their most...

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Partnering for and advancing member-centric care management for health plans: VirtualHealth, WebMD Provider Services, and Krames

Health plans have a new and advanced option for their care management teams coaching high and rising risk members. VirtualHealth, the...

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Redox Podcast: Ann Bilyew on Why Scale Matters in a Shifting Market

Ann Bilyew, SVP of Health at Internet Brands and Group GM of WebMD Provider Services sits down with Niko Skievanski of Redox to discuss emerging...

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WebMD Named a Top Website for Finding Providers

Today, over 65 percent of consumers use online search engines to find a new healthcare provider, according to a December Press Ganey research report.1

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Introducing WebMD Provider Services

Hi there and welcome! WebMD is pleased to announce the launch of a new division that is solely focused on helping health care organizations build...

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Consumerism and the importance of brand in the patient journey

The current healthcare industry operates increasingly like a retail market, shaped by growing consumerism. Health systems that have historically told...

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How Apple's iOS 15 Could Impact Healthcare Email Marketing and Open Rates

Beginning in fall 2021, Apple will allow users of their mail app to block IP addresses and mask any third-party pixels traditionally used to identify...

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