We help you deliver a better member experience.
WebMD Provider Services partners with health plans and care management services to support your goals. We work with you to activate the member health journey, helping your plan to lower the cost of care. Our full-scope, evidence-based, and clinically reviewed health education can build deeper, enduring relationships that retain and attract members. The result: supporting your enterprise goals in improving quality measures, member satisfaction scores, plan accreditation, and higher ratings.
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Care Management
Care managers easily access and deliver top-quality education as part of interactive coaching to improve at-risk members’ health literacy and sense of control over their health. Engaging, culturally appropriate content in video, print, and digital formats reinforce member learnings, integrating into management workflows and systems.
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Marketing and the Member Experience
Build experiences with your members that improve their wellness and personal care. Reach them through targeted digital and print communications delivered in the formats members prefer--immediately useful, culturally appropriate, and customized for your plan.
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Workflows and IT Systems
Our technology-driven solutions come with a proven track record of integrating successfully with your internal systems. We manage the implementation so you don’t have to. Automatic content updates reduce IT workload and ensures content is always consistent with the latest guidelines.
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Our team has years of experience optimizing the member journey from acquisition to retention. Let us put our expertise to work for you.